Terms and conditions

• Please make your payment upon arrival by cash in Hungarian Forint ( HUF ), credit cards or debit cards accepted ( from 9am until 4pm )

• All pre-booking and security deposit payments are non-refundable
• Our cancellation policy: Please notify us 72h ( 3 days ) before the date or charges will be applied for the total price of your reservation
• Check in time is flexible however your room will be ready by 2PM

• Check out time is before 11AM

• In case of late departure please contact to the reception by 11 AM at check out time

• On the day of your departure you are welcome to use the common facilities in the house and store your luggage for free of charge in our common room UNTIL 8PM at your own responsibility. If you wish to stay and store your luggage please deposit your ID at the reception at 11 am as you check out until you leave

         • If you wish to stay after 8PM the full price of the daily accommodation will be applied

• Luggage can be stored for a price of 1000 Huf / piece / day ( after your departure day )
• Our reception is open 24h for your service so please let us know if there is anything we can do for you
• Please make sure you keep your belongings safe as the hostel is NOT RESPONSIBLE for any lost personal items, we have lockers to use in the rooms/ lock hire available and we also have safety deposit facility at our reception
• Breakfast not included, free tea and coffee available 24h
• We are a NON SMOKING house / it is possible to smoke in our front garden

• The guest is obliged to pay for any damage caused

• All taxes are included
 in our regular prices
• For bookings of groups larger than 6 people & long term or family stays please email us about your request to shanteehouse@gmail.com

Thank you for following our terms and wish you a nice stay !